IT Support Engineer

To strengthen our IT-Team in Hamburg we are looking for an experience and motivated IT Support Engineer to join the team.

Your tasks:

  • Set up employees hardware and software;
  • Troubleshoot technical issues and perform root cause analysis to reduce instances of technical problems;
  • Installing, configuring and maintaining software and hardware components of computer and network systems;
  • Being adequately conversant with the Company’s Management System;
  • Implementing effectively the Company’s Management System;
  • Repairing and replacing damaged computers and components;
  • Maintaining and updating technical documentation;
  • Testing new hardware and software before full-scale installation;
  • Promoting and supporting efforts for continual improvement;
  • Providing ad-hoc support to computer and communication system users;
  • Any other computer related task as assigned to them by the IT Manager.

Your profile:

  • Working knowledge of computer systems, hardware, and software;
  • Problem-solving skills;
  • Organisational and interpersonal skills;
  • Ability to troubleshoot hardware and software issues;
  • Good communication skills as well as the ability to work within a team;
  • Good command of the English language.

What we offer:

  • A diversified and challenging working field;
  • An international and highly motivated team combined with a pleasant working atmosphere;
  • A working environment at the heart of Hamburg, directly located at the river Elbe;
  • Free access to learning platform ADOBE LMS;
  • Free HVV Profiticket (public transportation):
  • After probation period possibility to work remotely;
  • Good market compensations.

Career Opportunities

Join over 20,000 employees at a first-class company.
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