The Cruise Director is the leader of the Entertainment Department, managing diverse team members, impacting guest satisfaction using personality, talent, and language ability to communicate and entertain, from small to large social events and on the main stage.
Collaborating with all the onboard division heads, the Cruise Director is responsible for creating, developing, implementing, and supervising of all guest activities and entertainment onboard the ship. Must be able to incorporate company policies while maintaining a spirit of teamwork and harmony in the division. Cruise Director must also assist in promoting all revenue areas.
The Cruise Director is the division head for the Entertainment/Cruise Programs Department onboard the ship. All staff members in the Cruise Programs, Production/Theatre, Musicians and Guest Entertainer divisions report directly to him/her.
He/she is directly responsible for the programming and scheduling of all the entertainment, recreational and social activities.
The Cruise Director is responsible for coordinating all functions of his/her division with the other division heads.
It is the responsibility of the Cruise Director to help promote and market all onboard revenue areas following brand and company guidelines.
It is his/her responsibility to ensure that each member of his/her staff effectively executes their specific responsibilities.
It is the responsibility of the Cruise Director to effectively perform in the capacity of master of ceremonies, and to continually train his/her staff to improve their stage work and social capabilities.
It is the responsibility of the Cruise Director to control, monitor and justify all entries against his/her budget.
The Cruise Director is responsible for providing feedback to all staff members/entertainers in terms of their overall job performance in a manner that promotes an atmosphere of teamwork and working toward the common goal of guest satisfaction.
The Cruise Director is responsible for the overall quality of all onboard programs.
The Cruise Director must serve as an effective liaison between shoreside operations and the shipboard personnel.
He/she must be able to support and promote company policies and procedures while communicating the needs and concerns of his/her shipboard staff.
It is the responsibility of the Cruise Director to be accessible and approachable to the guests.
Problem solving and conflict resolution fall under the direct responsibility of the Cruise Director following shipboard guidelines.
Must be familiar with the Safety and Environmental Policies of the company.
A minimum of 5-7 years in previous shipboard management or supervisory experience including social, recreational and entertainment activities
A quick and critical thinker, witty, personable, and articulate.
Fluent English, Fluent Arabic highly desirable
Passionate about hospitality and customer service driven.
Must have a professional appearance and good hygiene.
Able to work 7 days a week.
Demonstrate positive behaviours, smiling, being polite and courteous.
Must be able to plan, program and implement new entertainment activities.
One year’s experience in budget planning and accounting procedures is required.
Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, PowerPoint, Outlook).
This is a setup role which requires presence in various locations between Germany, Kingdom of Saudi Arabia and Cyprus.
For this reason, candidates based in EU are preferred.