To strengthen our team in Limassol we are looking for a motivated Travel Consultant to join our team. We value diversity and welcome applications irrespective of age, gender, disability, racial, ethnic, or social origin, religion, belief, sexual orientation, or identity
Responsibilities:
- Customer Consultation: Engage with clients to understand their travel requirements, preferences, and budget constraints. Provide personalized travel recommendations and itineraries based on their needs
- Booking and Reservations: Arrange and book flights, accommodations, transportation, and other travel-related services for clients. Ensure accurate and timely reservations while securing the best possible deals and discounts
- Destination Knowledge: Stay updated with travel trends, new destinations, and industry-related information to offer clients up-to-date travel advice and options
- Itinerary Planning: Create comprehensive travel itineraries, including sightseeing activities, dining recommendations, and travel logistics
- Travel Documentation: Assist clients in obtaining necessary travel documents, visas, and travel insurance as required for their destinations
- Customer Service: Provide exceptional customer service throughout the travel planning process and during travel. Address client inquiries, concerns, and resolve any travel-related issues efficiently
- Vendor Relations: Establish and maintain strong relationships with travel suppliers, airlines, hotels, and tour operators to ensure a seamless travel experience for clients
- Sales and Revenue Generation: Achieve individual and team sales targets by promoting travel packages and upselling additional services to clients
- Crisis Management: Offer support and assistance to clients in case of travel disruptions or emergencies, ensuring their safety and well-being
- Record Keeping: Maintain accurate records of client interactions, bookings, and financial transactions in our travel management system
Requirements:
- Proven work experience as a Travel Agent or in a similar role within the travel industry
- Extensive knowledge of various travel destinations, travel products, and travel-related services
- Excellent communication and interpersonal skills, with the ability to build rapport with clients
- Strong sales and negotiation abilities to close deals and achieve sales targets
- Exceptional organizational and multitasking skills to handle multiple client requests simultaneously
- Proficiency in travel booking software and computer systems
